[vc_row content_placement=”middle” add_extended=”true” values=”%5B%7B%22extended_animation%22%3A%22parallax%22%2C%22figure_color%22%3A%22%23ffffff%22%2C%22drop_colors%22%3A%22one_color%22%2C%22part_color%22%3A%22%23ff7e00%22%2C%22part_color_1%22%3A%22%23ff7e00%22%2C%22part_color_2%22%3A%22%233224e9%22%2C%22part_color_3%22%3A%22%2369e9f2%22%2C%22extended_animation_pos_vertical%22%3A%2250%22%2C%22extended_animation_pos_horizont%22%3A%2250%22%2C%22sphere_width%22%3A%22100%22%2C%22particles_number%22%3A%2250%22%2C%22particles_size%22%3A%2210%22%2C%22particles_speed%22%3A%222%22%2C%22hover_anim%22%3A%22grab%22%2C%22image_bg%22%3A%22173%22%2C%22parallax_dir%22%3A%22horizontal%22%2C%22parallax_factor%22%3A%220%22%2C%22morph_style%22%3A%22style_1%22%2C%22morph_speed%22%3A%2210%22%2C%22morph_color%22%3A%22%23f8f7f6%22%2C%22morph_rotation%22%3A%220%22%2C%22particles_position_top%22%3A%220%22%2C%22particles_position_left%22%3A%22-4%22%2C%22particles_width%22%3A%22100%22%2C%22particles_height%22%3A%22100%22%2C%22resp_hide%22%3A%22768%22%7D%5D” css=”.vc_custom_1557328117765{margin-top: -18px !important;}”][vc_column offset=”vc_col-md-6″ css=”.vc_custom_1556974923572{padding-top: 0px !important;}”][wgl_spacing spacer_size=”48px”][wgl_double_headings squares_color=”#f6f6f6″ title_color=”#232323″ subtitle=”FAQ’S” add_squares=”true” responsive_font=”true” font_size_tablet=”38″ font_size_mobile=”34″]Need Help?
Read Popular Questions[/wgl_double_headings][wgl_spacing spacer_size=”23px” screen_desktops=”991″ responsive_desktop=”true” size_desktops=”0″][/vc_column][vc_column offset=”vc_col-md-offset-0 vc_col-md-6″][wgl_spacing spacer_size=”87px” screen_desktops=”991″ responsive_desktop=”true” size_desktops=”15″][vc_column_text]

Below you’ll find some of our most commonly asked questions and answers that will explain more about our company. If you have a question that is not listed, please feel free to contact us.

[/vc_column_text][/vc_column][vc_column][wgl_spacing spacer_size=”18px” screen_desktops=”991″ responsive_desktop=”true” size_desktops=”40″][/vc_column][/vc_row][vc_row][vc_column offset=”vc_col-md-6″][vc_toggle title=”How much do you charge for software development and support?” color=”arrow” size=”right” open=”true”]It is true that no two customer projects are exactly alike, and Dignus treats each customer project as unique. However, our team has completed enough projects to identify commonalities, which can assist us in pricing your project. This allows us to provide an estimate, which is always competitive, and a great value. Contact us for additional information.[/vc_toggle][vc_toggle title=”How does Dignus ensure that deadlines are met with customers?” color=”arrow” size=”right”]We use the Dignus Roadmaps workshop to make certain that projects do not fall behind schedule. The workshop includes documentation that ensures we fully understand all software task deliverable, and thus we can guarantee what will be delivered and when.[/vc_toggle][vc_toggle title=”Do you offer software/Application support and maintenance?” color=”arrow” size=”right”]We provide a comprehensive service level agreement (SLA), which guarantees the level of support from the moment your solution goes live. This includes team knowledge retention, background system maintenance and general user software/Application support.[/vc_toggle][wgl_spacing spacer_size=”30px”][/vc_column][vc_column offset=”vc_col-md-6″][vc_toggle title=”What is Dignus Help Desk?” color=”arrow” size=”right” open=”true”]When you or your employees need a question answered immediately or you’re experiencing an issue that we can fix remotely, Help Desk is at your beck and call. Dignus Services understands that when a problem occurs in your network, you need it resolved.[/vc_toggle][vc_toggle title=”Do you work on the weekends?” color=”arrow” size=”right”]Our standard working hours are Monday to Friday, 8:00am to 6:00pm. However if a particular activity requires out of hours work, we are happy to accommodate as long as reasonable notice is given.[/vc_toggle][vc_toggle title=”What does Dignus Services do?” color=”arrow” size=”right”]Dignus Services ltd is an IT Services, Consulting and Research Organization. Focused on gathering intelligence across Enterprise IT Segments ( Networks, Applications, Security and Infrastructure Systems) to track and analyze abnormal patterns in order to prevent a breach or mitigate an attack. Our Solutions includes actionable processes or steps to respond to known and unknown threats[/vc_toggle][wgl_spacing spacer_size=”30px”][/vc_column][vc_column][vc_btn title=”DO YOU STILL HAVE MORE QUESTION? TALK TO US” color=”blue” align=”center” link=”url:http%3A%2F%2Flocalhost%2Fdignuslive%2Fcontacts%2F|||”][wgl_spacing spacer_size=”22px”][/vc_column][/vc_row][vc_row z_index=”2″][vc_column css=”.vc_custom_1557331468565{margin-bottom: -115px !important;}”][/vc_column][/vc_row][vc_row][vc_column offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10″ css=”.vc_custom_1557334525121{padding-right: 60px !important;padding-left: 60px !important;}”][wgl_spacing spacer_size=”77px”][wgl_double_headings squares_color=”#f6f6f6″ align=”center” title_color=”#232323″ subtitle=”OUR CONTACTS” add_squares=”true” responsive_font=”true” font_size_tablet=”38″ font_size_mobile=”34″]We’re Here to Help You[/wgl_double_headings][wgl_spacing spacer_size=”21px”][vc_column_text]

Can’t find answers to your problems? Don’t worry,  support team is here to help.

[/vc_column_text][wgl_spacing spacer_size=”41px”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″ offset=”vc_col-md-4″][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-map-1″ alignment=”center” custom_icon_size=”45″ title=”Visit Us Daily:” subtitle=”8, Jubliee-CMD Road Magodo, Lagos”][wgl_spacing spacer_size=”30px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-md-4″][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-app” alignment=”center” custom_icon_size=”45″ title=”Phone Us 24/7:” subtitle=”08097700336″][wgl_spacing spacer_size=”30px”][/vc_column][vc_column width=”1/2″ offset=”vc_col-md-offset-0 vc_col-md-4 vc_col-sm-offset-3″][wgl_services_4 icon_type=”font” icon_font_type=”type_flaticon” icon_flaticon=”flaticon-mail” alignment=”center” custom_icon_size=”45″ title=”Mail Us 24/7:” subtitle=”[email protected]”][wgl_spacing spacer_size=”30px”][/vc_column][vc_column][wgl_spacing spacer_size=”50px”][/vc_column][/vc_row]